Return Policy

​Items purchased online may be returned in the original condition within 14 days of receipt, based on delivery tracking, for a full refund.  Please contact the store at thegeek@mychicgeek.com with your order number to initiate the return process.


Privacy Policy

My Chic Geek knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy covers the information practices of our online store hosted by Ecwid.com.

By visiting My Chic Geek or our other user interfaces, you are accepting the practices described in this Privacy Policy.

MyChicGeek.com may contain links to third-party websites. My Chic Geek is not responsible for the information practices or the content of such third-party websites. We encourage you to review the privacy policies of third-party websites to understand their information practices. We interact with various providers for the purposes of hosting our online store (Ecwid), website (GoDaddy), and payment (Square, Stripe and Paypal), herein referred to as Service Providers.

Privacy Shield

Our Service Providers comply with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Our Service Providers have certified that they adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our Service Providers certification pages, please visit https://www.privacyshield.gov/.

US-Swiss Safe Harbor

Our Service Providers, comply with the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Switzerland. Our Service Providers have certified that they adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern. To learn more about the US-Swiss Safe Harbor and to view our Service Providers’ certification pages, please visit http://www.export.gov/safeharbor/.

Notice

Our Service Providers will inform an individual of the purpose for which it collects and uses information and the types of non-agent third parties to which our Service Providers disclose or may disclose the information.

Information We Collect

If you choose to use the Services, we may require you to provide contact and identity information, billing information, and other personal information as indicated on our user interfaces, including on our Service Providers. Once you register on MyChicGeek.com, you are no longer anonymous to us.

Our host Service Providers collect and store the following information:

Information you give us, including, contact information, such as your name, company name, address, phone number, email address, and similar contact data;
Access credentials such as passwords, password hints, and similar security information unused for authentication and account access.
Automatic information, such as computer sign-on data, browser type, browser language, statistics on page views, traffic to and from our user interfaces and ad data. Like many websites, we use identifiers such as “cookies” and Web beacons to obtain this automatic information.
Location data, which may be precise or imprecise. Precise location data may be Global Position System (GPS) data and/or data identifying nearby cell towers and Wi-Fi hotspots. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level.
Discussion board posts and other messages, including your correspondence with us. Our communications will include notices about your account (for example, change in password or payment method, confirmation e-mails and other transactional information) and information concerning or related to our service. These communications are part of your relationship with My Chic Geek;
General information regarding the Services that you have registered to receive; and
Information from third-party providers and services to help our Service Providers provide the Services and to help us understand the use of the Services.

We do not store the following information in the regular course of our business:

credit card information and billing addresses.

Our Use of Your Information

We use your personal information to:

provide and improve our the Services;
resolve disputes, calculate and collect fees, and troubleshoot problems;
verify users’ identity and the information users provide;
encourage a safe online experience and enforce our policies;
customize users’ experience, analyze site usage, improve and measure interest in the Services, and inform users about other services and updates;
communicate administrative announcements when we need to provide users with information that may affect their use of the Services;
communicate marketing and promotional offers and events to our users;
provide customer service; and
perform other business activities as described when we collect the information.

As part of your registration on our website to use the Services, our website, you agree that you may receive certain administrative communications from us, such as administrative announcements and customer service messages regarding Services and products during the period that we provide Services to you. You may not opt out of receiving such administrative communications.

Our Service Providers user interfaces use credit card information solely to check the financial qualifications of prospective customers and to collect payment for the Services.

Our website also uses automatic information obtained through cookies and Web beacons to operate and improve. We may also use automatic information alone or in combination with personal information about our customers to provide personalized information.

Our Service Providers contract with third-party advertising networks who collect IP addresses and other identifiers on our websites and emails and on third-party websites. Ad networks follow your online activities over time by collecting information through automated means, including through the use of cookies. They use this information to provide advertisements about third-party products and services tailored to your interests. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts. My Chic Geek, however, does not grant third parties access to any personal information.

Information We Share

We share your personal information with your consent or as necessary to provide the Services. In addition, we share personal information with vendors or agents to provide the Services. For example, companies we’ve hired to provide customer service support may need access to personal information in order to provide those functions. In such cases, these companies must abide by our Privacy Policy and security requirements and are not allowed to use personal information they receive from us for any other purpose. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, our Service Providers are potentially liable. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets. We will access, transfer, disclose, and preserve personal information, when we have a good faith belief that doing so is necessary to: (i) comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; (ii) protect our customers; (iii) operate and maintain the security of our Services, including to prevent or stop an attack on our computer systems or networks; or (iv) protect the rights and interest of My Chic Geek. Finally, My Chic Geek also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Do Not Track

My Chic Geek does not support Do Not Track technology.

Opting out

My Chic Geek may send some non-marketing communications that are not subject to general opt-out, such as information that you request we send to you or to third parties with whom you do business, and disclosures to comply with legal requirements and other informational notices.

We may occasionally send marketing emails providing such information as discount codes, specials or other store related information. You have the option to unsubscribe to our general emails at anytime. If we intend to use your information for a purpose that is not compatible with these purposes or if we intend to disclose it to a type of third party not previously identified, we will notify you and offer you the opportunity to opt out of such uses and/or disclosures.

My Chic Geek will offer individuals the opportunity to choose (opt out) whether their information is to be disclosed to a third party or to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual should the occasion arise.

Our Use of Cookies and Other Identifiers

Our Service Providers use identifiers such as cookies, Web beacons and IP addresses to make interactions with users easy and meaningful.

Cookies

When you visit MyChicGeek.com, our Service Providers send a cookie to your computer. Standing alone, cookies do not identify you. They merely recognize your Web browser. Unless you choose to identify yourself to our Service Providers, either by responding to a promotional offer, opening an account, or filling out a Web form, you remain anonymous to our Service Providers.

Our Service Providers use cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have identified yourself to our Service Providers, they use session cookies containing encrypted information to identify you uniquely. Each time you log into the Services, your browser saves a session cookie containing an encrypted, unique identifier tied to your account. These session cookies allow our Service Providers to identify you uniquely while you are logged into the Services and to process your online transactions and requests. Use of the Services requires session cookies.

Our Service Providers use persistent cookies that only we can read and use to identify users who have visited our website previously. When you purchase the Services or provide us with personal information, our website assigns a unique identifier to you. This unique identifier derives from a persistent cookie that our Service Providers place on your Web browser. They especially are careful about the security and confidentiality of the information stored in persistent cookies. For example, they store neither account numbers nor passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate My Chic Geek, but you may be unable to use the Services successfully.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies. You also can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. We recommend that you leave cookies turned on, however, because they allow you to take advantage of some of our Service Providers’ essential features.

Web Beacons

Our Service Providers use Web beacons alone or in conjunction with cookies to compile information about usage and user interaction with emails. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon, and a description of a website tied to the Web beacon. Our Service Providers may use information from Web beacons in combination with data about users to provide you with information about the Services.

Addresses

When you visit MyChicGeek.com, our Service Providers collect your Internet Protocol (“IP”) addresses to track and aggregated non-personal information. For example, our Service Providers use IP addresses to monitor the regions from which users navigate MyChicGeek.com.

Our Service Providers also collect your IP address when you log into the Services as part of our security features.

Third Party Cookies

Our Service Providers occasionally engage third parties to track and analyze usage and volume statistical information from users of our Service Providers user interfaces, including our website, MyChicGeek.com. Our Service Providers also may use other third-party cookies to track performance. The information provided to third parties includes no personal information, but this information may be re-associated with personal information after our Service Providers receive it.

Public Forums, Affiliate Referral, and Customer Testimonials

MyChicGeek.com may include community forums, blogs, or chat rooms. Any other visitors to these forums may read, collect, or use the personal information you choose to disclose there, and may use it to send you unsolicited messages. My Chic Geek is not responsible for the privacy of information you choose to disclose in these forums.

Accessing, Reviewing and Changing Your Personal Information

If you are registered to receive the Services, you have the right to access, review and modify your personal information at any time at http://MyChicGeek.com.You will have to contact specific Service Providers regarding payment information (PayPal or Square).If you cannot access personal information we will modify items we have access to, you may contact My Chic Geek at the address below and My Chic Geek will respond to requests to access or edit your personal information within thirty (30) days.

We may delete personal information when we no longer need it for the purposes we described earlier. We may retain personal information as permitted by law to resolve disputes, enforce our policies, and prevent the recurrence of fraud or other illegal or improper activity.

Security

To prevent unauthorized access, promote data security, and encourage appropriate use of information, we use a variety of tools, such as encryption technologies, passwords, physical and electronic security, or procedural safeguards to assist in the protection of your information. No security on the Internet is absolute, however, so we are unable to guarantee the security of any information that you share with us.

Enforcement

In compliance with the EU-US Privacy Shield Principles, our Service Providers commit to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact My Chic Geek at thegeek@mychicgeek.com.Our Service Providers have further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel. My Chic Geek and our Service Providers are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

In compliance with the US-Swiss Safe Harbor Principles, our Service Providers commit to resolve complaints about your privacy and our collection or use of your personal information. Swiss citizens with inquiries or complaints regarding this privacy policy should first contact My Chic Geek at thegeek@mychicgeek.com.Our Service Providers have further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

Changes to This Privacy Policy

We may amend this Privacy Policy at any time by posting the amended terms on MyChicGeek.com. In the event of amendment, all terms shall take effect thirty (30) days after initial posting to MyChicGeek.com. Your continued use of any of the Services will constitute your acceptance of any changes or additions to this Privacy Policy.

Contact Information

To access your information, ask questions about our privacy practices, or issue a complaint, please contact us at thegeek@mychicgeek.com or mail your correspondence to: My Chic Geek, 4413 N Meridian Ave, Warr Acres, OK, 73112, USA.

Effective date of this policy: October 1, 2016

My Chic Geek

retail services